Classification Information
Training programs that incorporates the design and implementation of customer management systems. There are five key distinguishing aspects of this service: 1. Discovery of the core beliefs of the seller that inform their product/ service design and delivery; 2. Discovery of core concerns and beliefs of prospective and existing customers; 3. Engaging prospects and customers through communications that are aligned by shared beliefs; 4. Continuous monitoring of customer interactions online and in person to refine the understanding of customer beliefs; 5. Monitoring impact of customer communications on business results
Education and Entertainment