TRIANA

Downloadable computer software, namely, customizable customer platform enabling monitoring of, and response to, consumer interactions, issues and questions, feedback, data entry, data integration, business intelligence analysis in the field of marketing and customer retention campaigns, predicting of consumer and market trends and actions, and reporting via the internet, electronic communication networks, computer networks and wireless communications networks

Providing non-downloadable software, namely, customizable customer platform enabling monitoring of, and response to, consumer interactions, issues and questions, feedback, data entry, data integration, business intelligence analysis in the field of marketing and customer retention campaigns, predicting of consumer and market trends and actions, and reporting via the internet, electronic communication networks, computer networks and wireless communications networks; Software as a service (SAAS) services featuring customizable customer software platform for enabling monitoring of, and response to, consumer interactions, issues, questions, feedback, data entry, data integration, business intelligence analysis in the field of marketing and customer retention campaigns, predicting of consumer and market trends and actions, and reporting via the internet, electronic communication networks, computer networks and wireless communications networks