TRAMPOLINEAI

Downloadable chatbot software using artificial intelligence (AI) for providing virtual assistants, leverage voice, and stimulate conversations in healthcare contact centers; Downloadable chatbot software for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing QA results and any analytics on all interaction(s) for use in contact center management for healthcare contact centers; Downloadable computer software for use in customer relationship management (CRM) for healthcare contact centers; Downloadable computer software for use in Workforce Optimization (WFO) and Workforce Engagement Management (WEM); Downloadable computer software for use in providing Contact Center Analytics and Reporting of data to third parties; Downloadable computer software for agent onboarding training and training simulation; Downloadable computer software using artificial intelligence for agent onboarding training and training simulation; Downloadable speech recognition software

Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management for healthcare contact centers; Providing on-line non downloadable computer software using artificial intelligence for agent onboarding training and training simulation; Providing temporary use of online non-downloadable chatbot software using artificial intelligence for agent onboarding in contact center management for healthcare contact centers; Providing temporary use of on-line non-downloadable cloud computing software for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management and customer relationship management for healthcare contact centers; Providing temporary use of online non downloadable chatbot software using artificial intelligence (AI) for assisting agents during interaction(s) with members, providing real-time transcription of the call(s), surfacing answers for questions detected during the interaction(s), providing agents workflow process steps and post interaction(s) generated summaries and providing results and any analytics on all interaction(s) in contact center management for healthcare contact centers; Software as a service (SAAS) services featuring software for use in Workforce Optimization (WFO) and Workforce Engagement Management (WEM); Software as a service (SAAS) services featuring software for use as Contact Center as a Service (CCaaS), namely, software for providing agents workflow process steps; Software as a service (SAAS) services featuring software for Contact Center Analytics and Reporting of data to third parties; Software as a service (SAAS) services featuring software for providing speech and interaction analytics; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for providing virtual assistant that leverage voice and stimulate conversations in health care contact centers