TOW SUPPORT

Downloadable electronic publications, namely, vehicle operation and maintenance manuals, vehicle parts manuals, product bulletins, parts bulletins, technical bulletins, campaign letters, warranty documents, orientation drawings, and video and web conference materials in the nature of downloadable software to facilitate parts ordering to comply with vehicle maintenance updates

Printed materials, namely, vehicle operation and maintenance manuals, vehicle parts manuals, product bulletins, parts bulletins, technical bulletins, campaign letters, warranty documents, orientation drawings, magazines, brochures, catalogues, training materials, all in the field of vehicle operation and maintenance; coupons, calendars, greeting cards, folders, posters, and decals

Business services, namely, customer support services for vehicle purchasers and end-users; online retail store services featuring after-market parts, accessories, and equipment for vehicles; retail store services featuring after-market parts, accessories, and equipment for vehicles

Vehicle warranty services

Training services, namely, training distributors on operation, maintenance, and repair of vehicles; training services, namely, training distributors regarding provision of customer support services relating to operation, maintenance, and repair of vehicles; training services, namely, training end-users on operation of vehicles