TOUCHPOINT ONE

Computer software for use in customer relationship management (CRM)

Advice on the analysis of consumer buying habits and needs provided with the help of sensory, quality and quantity-related data; Business management consultancy and advisory services; Business management consultancy as well as development of processes for the analysis and the implementation of strategy plans and management projects; Business management consulting with relation to strategy, marketing, production, personnel and retail sale matters; Customer loyalty services and customer club services, for commercial, promotional and/or advertising purposes; Customer relationship management; Management of telephone call centers for others

Application service provider (ASP) featuring software in the field of customer relationship management, for measuring the customer experience and customer loyalty