TOTAL CONNECT

Interactive computer system comprising computers, computer hardware, computer peripherals, and computer operating software for use in providing real-time, interactive communications to members of trademark owner's frequent customer reward program in trademark owner's entertainment venues; portable telecommunication instant messaging devices; electronic displays, namely, digital signage; an interactive computer touch screen digital kiosk comprising computers, computer hardware, computer peripherals, and computer operating software for use by customers of casinos, hotels and entertainment venues for placing service requests; interactive computer system comprising computers, computer hardware, computer peripherals, and computer operating software, for use in providing real-time, interactive in-house communications between casinos and their customers