TOPBOX

Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and evaluating customer and employee interactions with the goal of improving customer and employee experience; Software as a service (SAAS) services, namely, hosting software for use by others for use in conducting and tracking customer experience analytics analysis; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and understanding customer lifecycle events; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and understanding customer churn; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and identifying causes of customer attrition; Software as a service (SAAS) services, namely, hosting software for use by others for use in analyzing and improving sales and marketing effectiveness; all the services expressly excluding cloud solutions, namely, storage platforms, collaboration platforms, content management platforms, secure content management platform, workflow management platform, and electronic data storage platforms