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Downloadable software for training on dialog and difficult talks; computer software downloaded from the internet for training on dialog and difficult talks; downloadable computer application software for playing computer games; downloadable computer programs for playing pre-recorded computer games; computer game software downloadable from global computer networks; downloadable electronic game programs; downloadable electronic game software; computer software, downloadable, for training on dialog and difficult talks.

Education services, namely, providing courses of instruction in the field of communication, dialog and difficult talks; computer-based training services in the field of communication, dialog and difficult talks; training in the field of communication, dialog and difficult talks; educational services, namely, training in the use and operation of computer games.