TIER ZERO

Downloadable computer software for use by a business to resolve issues arising between such business and its customers, partners and vendors; Downloadable computer software for use by a business for customer service applications, namely, customer service management and customer support; Downloadable computer software for use in providing help desks

Providing online non-downloadable computer software for use by a business over a global network to resolve issues arising between such business and its customers, partners and vendors; Providing online non-downloadable computer software for use by a business over a global network for customer service applications, namely, customer service management and customer support; Providing online non-downloadable computer software for use in providing help desks