THUMBSYUP

Business management assistance, namely, facilitating the development of customer relations by supporting the management of product and service reviews through the entire review life cycle from creation to publication; marketing services, namely, consumer trend analysis in the nature of providing analytical and reporting resources that identify and document consumer experience trends

Providing a Software as a Service (SaaS) platform featuring software for managing customer reviews used for the purpose of facilitating the development of customer relations by supporting the management of product and service reviews through the entire review life cycle from creation to publication; providing a website that gives computer users the ability to send and receive reviews in order to promote person-to-business, business-to-person, person-to-person, and business-to-business communication regarding product and service experiences; providing an online web platform in the nature of platform as a service (PAAS) featuring computer software platforms for personal and business users of the platform to manage customer reviews, namely, to author, collect, organize, discuss, resolve, and publicly post customer reviews; providing temporary use of a non-downloadable website application for online chat messaging and user notifications which allow platform users to discuss experiences regarding product and service purchases for the purpose of increasing consumer satisfaction; providing temporary use of a non-downloadable website application for selectively publishing customer review data to a customizable website and for allowing access to customer review data by third party websites and third party network services