THE SMART WAY TO MAKE CONTACT

Computer systems management, consulting, and support services for interactive telecommunications and information systems for others, namely, providing management, consulting and support for processing telephone calls and data telecommunications across a communications network, interactive voice response communications, computer telephone integration for intelligent screen pops, digital recording, workforce management and reporting, multi-channel contact including e-mail, world-wide-web, and facsimile, inbound, outbound, or blended call distribution and enhanced telephony services