THE RACKSPACE OPEN CLOUD

(Based on 44(e)) Customer service in the nature of providing assistance to customers when they have a business problem or concern in the field of open cloud computing, namely, open cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; promoting public awareness of the need for open technology standards and interoperability in the field of open cloud computing infrastructure

(Based on 44(e)) Training others to use open computer software platforms for creating, managing, and deploying open cloud computing infrastructure services; training government entities and companies to use open computer software platforms for creating, managing, and deploying open cloud computing infrastructure services, such infrastructure services to be provided in the service provider's data centers, data centers of the government entities, data centers of companies, or data centers of third parties

(Based on Use in Commerce) and (Based on 44(e)) Open cloud computing services, namely, open cloud hosting in the nature of scalable and interoperable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; technical support services, namely, administration, management and troubleshooting in the nature of service desk/help desk services, providing dedicated service desk/help desk personnel, troubleshooting of computer software and network problems, and diagnosing of computer hardware problems in the field of open cloud computing services, namely, open cloud hosting in the nature of scalable open cloud hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; infrastructure as a service (IAAS) featuring open standards computer software platforms for creating, managing, and deploying open cloud computing infrastructure services; installation, configuration, and operation of computer software platforms for creating, managing, and deploying open cloud computing infrastructure services; and research, design, and optimization of computer hardware and software to run computer software platforms for creating, managing, and deploying open cloud computing infrastructure services; and design, deployment, support, management, and maintenance of open cloud computing infrastructure software for others; design, deployment, support, management, and maintenance of open cloud computing infrastructure software for government entities and companies who wish to use such open cloud software and the cloud's open standards operating system in their data centers