Software as a service (SAAS) services featuring software for IT service management, help desk ticketing, service level agreement monitoring, customer relationship management, sales pipeline management, quote generation, invoice generation, billing automation, payment processing, contract management, project management, configuration management database administration, IT asset tracking, knowledge base management, employee time tracking, governance risk and compliance management, security awareness training administration, email authentication monitoring,; Software as a service (SAAS) services featuring software for vendor risk assessment, employee meeting management, applicant tracking, podcast hosting and distribution, customer self-service portal access, interactive sales proposal creation, physical key management, customer offboarding, return merchandise authorization processing, event correlation and artificial intelligence-powered IT support assistance; Issuance and validation of digital certificates
Computer and Scientific