THE HELM

Computer hardware; computer software for use in assisting with daily office functions, namely, computer software for analysis of computer network traffic, sharing of office computer files, backing up of computer files, restoring computer files, providing remote access to the office computer server, and for providing remote access for office computer files for offsite workers; custom office computer software, which is a set of software tools, namely, computer software for taking office phone call messages and creating and maintaining a database of these messages, for creating and maintaining a customer service relations management database which allows employees to add customers to the database and input customer information, service ticket tracking for tracking customer computer issues and to track the resolution of these issues, for creating and maintaining a project management database for listing office projects, to be performed, to whom the projects are Computer hardware; computer software for use in assisting with daily office functions, namely, computer software for analysis of computer network traffic, sharing of office computer files, backing up of computer files, restoring computer files, providing remote access to the office computer server, and for providing remote access for office computer files for offsite workers; custom office computer software, which is a set of software tools, namely, computer software for taking office phone call messages and creating and maintaining a database of these messages, for creating and maintaining a customer service relations management database which allows employees to add customers to the database and input customer information, service ticket tracking for tracking customer computer issues and to track the resolution of these issues, for creating and maintaining a project management database for listing office projects, to be performed, to whom the projects are assigned and the progress the project assignee is making on the project, for analysis of network traffic on the office network, creating and maintaining an office manual database for each office to enter the office's unique office procedures, providing an interoffice chat room which allows employees in the office to send electronic instant messages to other employees and staff over the computer network, for use in employee time and attendance records in the nature of allowing employees to clock in and out of work and keeping track of the hours they have worked, containing an employee appointment calendar for use in scheduling appointments, for use in tracking the development of a new product, creating and maintaining a database for notes on product improvements, creating and maintaining employee information databases for use by managers, for remote user login through a computer server, backing up and restoring computer files, for sharing computer files; network access server computer hardware and network access server operating software for use with centralized computer printers which allow for all networked computers to access the printer; computer software for office billing of customers which makes customer invoices, tracks accounts receivables, supports checking account registers, tracks accounts payables, and provides customer billing information and customer service