THE BALTO INDEX

Providing a website featuring information in the fields of business marketing, sales, customer service for call centers; call center business management; business consulting, namely, providing business investigations, customer and trainee surveys and evaluations, research, metrics for feedback processes relating to customer experience, sales, marketing, and merchandising; business personnel evaluations service; business process evaluations service; market intelligence services on human and customer interaction; analyzing and compiling business data; business monitoring and consulting services, namely, tracking strategy and consumer communications, insight, marketing, sales, and operations advice, specializing in the use of analytic models for the understanding and predicting of consumers, businesses, market trends, and effectiveness of communications and sales