THE ACTING AGENT

COMPUTER SOFTWARE FOR USE BY AGENTS OF FINANCIAL COMPANIES FOR THE PURPOSE OF IDENTIFYING AND PROVIDING QUANTITATIVE AND QUALITATIVE INFORMATION ABOUT CUSTOMERS AND THEIR FUTURE NEEDS, RECOMMENDING BEST ACTIONS TO FULFILL THE IDENTIFIED NEEDS, INITIATING AND MANAGING ACTIONS RELATED TO CUSTOMER NEEDS FULFILLMENT, ACT AS A VIRTUAL AGENT DURING AGENTS ABSENCE, RECORDING AND INDEXING OF FINANCIAL TRANSACTIONS