THE 13 BEHAVIORS OF HIGH TRUST LEADERS: BEHAVIOR 11: LISTEN FIRST

Printed publications; namely, brochures, booklets, reference guides, notebooks and pamphlets, as well as, printed materials; namely, books, printed prepackaged training and participant manuals, summary and note cards, posters, reference guides, pamphlets and informational training handouts all of the foregoing in the fields of leadership, productivity, management, education, sales, communication, professional and personal development, organizational behavior, corporate and personal assessment and measurement