TFCC A CALL AHEAD.

Management of telephone call centers for others, namely, high volume call management services for inbound and outbound calls, emergency alert services, and public news and alert services, all for public safety officials, utilities, businesses, educational institutions, healthcare facilities, and government agencies

Electronic transmission of messages and data, namely, transmission of emergency alerts, public news and alerts via telephone, internet and wireless communications; telephone communication services, internet telephony services, and wireless telephone services designed for use during emergency situations; telephone communication services and wireless telephone services for reporting and updating the status of trouble tickets for utility companies; internet telephony services for reporting and updating the status of trouble tickets for utility companies