TELYNETSALES.COM

Software for providing an online platform for use in the field of technical support and customer assistance; downloadable software for customer relationship management (CRM); downloadable computer software for sales support services and for managing sales support services; downloadable computer software for business management and sales management; downloadable computer software for business database management; downloadable software for electronic communications, namely email, chat, instant messaging, text messaging, digital voice and voice over internet protocol (VoIP) software; downloadable computer software for managing communications with potential leads; downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management and financial operations management; downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, mixing and augmenting data; downloadable computer software using artificial intelligence for answering queries; software for facilitating communication on-line and via other shared networks and for customizing computer application user interfaces.

Software-as-a-service (SaaS) services featuring software for customer relationship management, enabling direct communication with customers over the internet and other telecommunication networks; software design and coding services for customer service applications, namely customer service management, technical support services and customer assistance services; Providing temporary use on-line of non-downloadable software for accessing and managing marketing and promotional activities and campaigns, provided on-line and via mobile devices; Software-as-a-service (SaaS) services allowing automated customer relationship management; computer technology support services, specifically, technical support services (term considered too vague by the International Bureau pursuant to Rule 13(2)(b) of the Regulations); providing temporary use on-line of non-downloadable computer software for customer support services; providing temporary use on-line of non-downloadable computer software for billing customers and questions about invoices; providing temporary use on-line of non-downloadable software for customer relationship management (CRM); providing temporary use on-line of non-downloadable computer software for sales support services and managing sales support services; providing temporary use on-line of non-downloadable computer software for on-line messaging forums; providing temporary use on-line of non-downloadable computer software for an on-line user help desk; providing temporary use on-line of non-downloadable software for database management; providing temporary use on-line of non-downloadable computer software for electronic communication, namely email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VoIP); providing temporary use on-line of non-downloadable computer software for managing communications with potential leads; providing temporary use on-line of non-downloadable computer software for human resource (HR) management, information technology (IT) management, legal operations management, and financial operations management; Platform-as-a-service (PaaS) with computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); Platform-as-a-service (PaaS) with computer software platforms for customer relationship management; platform-as-a-service (PaaS) software for compiling data; Platform-as-a-service (PaaS) with computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; Platform-as-a-service (PaaS) with software platforms for planning, customizing and analyzing customer data on social networks, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use on-line of software.