TELEPHONY@WORK

Computer software and computer hardware for managing and monitoring customer communications and interactions via telephone, fax, email, voice mail, chat sessions, web call-back, and voice over Internet protocol

Consultation services in the field of communication technology, maintenance, installation and updating of computer software for managing and monitoring customer communications and interactions; designing and developing computer software for others for managing and monitoring customer communications and interactions; technical support, namely, troubleshooting computer and telecommunication hardware and software problems via telephone, e-mail, in person or online