TELEPERFORMANCE D.I.B.S. DIGITAL INTEGRATED BUSINESS SERVICES

Devices and equipment for the recording, the broadcasting, the reproduction of sound or of images ; audiovisual and magnetic recording media ; digital recording media ; compact discs ; optical discs ; CDROMs ; pre-recorded or blank video cassettes and video disks ; pre-recorded or blank laser cassettes and laser disks ; photographic devices and equipment ; cinematographic devices ; educational devices and equipment ; cinematographic films ; equipment for information processing ; computers ; telephony, telecommunication, data processing devices and equipment ; telephonic devices ; computer peripherals ; database information processing, communication and storage devices ; devices and equipment for surveys ; downloadable electronic publications ; electronic books ; electronic devices to send and receive telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia contents and other digital data ; data synchronization programs ; downloadable applications for mobile phones, computers and electronic tablets ; downloadable software from the Internet ; computer programmes ; electronic games cards intended to be used with telephones or electronic tablets ; mechanisms for prepayment devices ; calculating machines ; magnetic and electronic pens ; electronic diaries ; video games (software) ; electric power driving, distribution, transformation, accumulation, adjusting or control devices and equipment ; scientific devices (other than for medical use) ; measuring, optical, signalling, control (inspection), aid (rescue) and teaching devices and equipment ; electronic cards ; electronic data media ; databases ; vocal database software, text and sound databanks ; electronically stored image banks ; information processing equipment ; electronic, digital computer units allowing to get connected with a world communication network of the internet type, with TV channels, with radio channels, with telephonic networks, with telecommunication networks ; computer servers ; computer downloadable applications for social networks ; screening devices not intended for medical use ; software application intended to be used with mobile devices ; downloadable applications intended to be used with mobile devices ; follow-up and localization systems of the global positioning system ; memory devices intended to be used with data processing units ; data recorders ; smart watches ; smart glasses ; telephony and telecommunication devices and equipment ; electronic docking stations ; telecommunication software and devices, including modems, allowing to get connected to databases, to computer networks and to the Internet ; humanoid robots with artificial intelligence ; educational robots

Paper and cardboard (raw, half-worked or for paperwork or printers) ; cardboard work ; printed media ; books ; handbooks ; advertising flyers ; flyers ; any kind of published media and under any form ; periodical magazines ; wrapping paper ; paper or plastic bags, wrapping bags and sheets ; badges (paper seals) ; paper or cardboard signs, non-linen labels ; (paper) flags ; posters ; postcards ; decalcomania ; pictures ; paper or cardboard strips for the recording of computer programs ; printing products ; printing characters ; photographs ; reference works; survey guides ; index ; reports

Advertising ; commercial affairs management ; distribution of advertising media (leaflets, flyers and samples) ; renting of advertising material ; advertising literature update ; distribution of advertisements ; distribution of advertising mail ; commercial information agencies ; posting of advertising and commercial information on blogs, social networks and community networks; support to industrial and commercial companies in their business practice ; counselling, information or business advice ; commercial administration ; business professional consulting; office work ; commercial information and counselling services ; electronic commercial information service ; market surveys and research ; statistical assessment of data originated from market surveys ; surveys and counselling in geo-marketing targeting : negotiation and conclusions of commercial transactions on behalf of third parties : document reproduction ; support and organization counselling and business management ; public relations ; address files processing (restructuring, deduplicating, enriching, geocoding) ; rental of addresses targeted on points of sale ; collection and systemization of data into a central file ; subscriptions to a database; subscription to audiovisual programs ; entry, formatting, compilation and data processing services and more generally recording, transcription (office work), communication and systemization of written communications and sound and / or visual recording services ; database updating services ; computer files management services ; telemarketing services ; telephone marketing service ; any service of direct or indirect marketing, of tele promotion with sales offer and telematic promoting with sales offer ; project management of addressed and non-addressed direct mail operations, of telemarketing and of online sales ; telephone call center services ; telephone answering service (for absent subscribers) ; telephone support centers services for third parties ; telecommunication networks and multimedia networks management ; administrative operation of data banks ; operation of one administrative data bank ; opinion poll ; statistical data survey, research and analysis ; development of statistics ; subscription services to telecommunication services for third parties ; commercial promotion services for third parties, under any form ; development and implementation of promotional actions ; commercial offer and information related to profitable purchase opportunities ; sales promotion services related to a customer loyalty program ; support services for industrial and commercial companies related to the analysis of customer satisfaction ; customer satisfaction analysis counselling services ; commercial analysis of the messages posted on Internet sites and social networks in order to assess and improve customer satisfaction ; information searching, exploration and extraction and other available resources on global computer networks and other electronic and communication networks for third parties ; commercial and business information available on computer networks and on global communication networks ; professional advice and consulting services in the field of computer database compilation ; commercial counselling services, that is to say, development of statistical works, of data processing of stenotype and performance together with the analysis of polls and surveys ; telephone subscription services ; subscription services to a global telecommunication network (the Internet) or a private access telecommunication network (Intranet) ; subscription service to a telecommunication network ; commercial information service through global communication networks (the Internet) or private access communication networks (Intranet) ; subscription service to magazines for third parties ; organization of commercial or advertising events ; subcontracting services (commercial assistance) ; outsourcing services (commercial support) ; customer analysis and experience services to determine audience rating and customer behavior related with different digital communication means (Internet sites that can be accessed through a computer or a mobile phone, mobile applications, television) ; crossed channels (multichannel) measurement services ; data analysis services ; counselling in the field of data systemization and outsourcing ; services of commercial intermediation (caretaker services) ; consulting services in the field of outsourcing and management of human resources; counselling and management services in the field of human resources, staff recruitment service; counselling and consulting services in the field of staff recruitment ; wage portage ; employment agency ; staff management counselling services ; commercial information acquisition ; commercial information related to company activities acquisition ; employment process management and human resources outsourcing services related with employment ; staff skills management ; wage studies for recruitment purposes

Insurance ; financial affairs ; monetary affairs ; real estate affairs ; counselling, information and consulting in the field of insurance ; management of all types of insurance contracts, insurance subscription services ; insurance and reinsurance brokerage ; pension funds ; subscription service to telematic services in the field of insurance and financial affairs ; insurance services intended for the help and support to persons when travelling in France or abroad ; financial assistance services ; financial assistance related to credit operations ; consulting and information in the field of insurance, banking, financial affairs ; management of insurance portfolios ; insurance agencies ; banking affairs ; services, counselling and information in the field of banking, finance, trusts, stock exchange or money ; financial, moveable and real property assets, stock exchange intermediation services ; financial products or assets intermediation services ; disintermediation services ; loan services ; support and counselling for financial business management ; financial operations ; capital investments, loan and capital investment organization and provision ; professional consulting in the field of finance ; stock exchange brokerage ; equity brokerage ; financial and monetary assessments ; financial and monetary analysis ; tax assessments and appraisals ; debt collection services through the use of legal, amicable or judicial means, to seek from a debtor the payment of the debt owed to the creditor ; debt recovery and collection agency services ; debt electronic recovery services ; payment recovery for products and services ; cheque collection ; real estate valuation ; financial risks estimate ; financial estimate of businesses solvency and availability of information related to it ; payment processing services ; capital investments ; fiduciary services ; guarantee services; value vouchers issue ; investment management ; financial sponsorship ; saving services ; share brokerage services ; asset management services ; fund investment services ; compensation services ; financial information services ; financing services ; fund electronic transfer services ; stock exchange rating services ; credit and debit cards services ; exchange operations ; fund structuring and investment ; loans ; financial transactions ; acquisition and transfer of monetary debts ; completion of financial transactions in the field of shares, bonds, securities and equity for third parties ; credit risk management ; financial management services ; financial management of reimbursement payments for third parties ; provision of funds for commercial entities ; provision of financial guarantees ; provision of loans and credits of working capital of any kind ; provision of online information in the field of financial, banking, insurance and investment services ; payment transaction processing through the Internet

Telecommunications ; communications through computer terminals ; telephone communications ; communications by any computer telecommunication means ; communication through optical fibers networks ; communication through cable and by satellite; communication services on computer networks ; electronic messaging services ; communication services, that is to say press and information agencies (news) : communication services in the audiovisual, video and multimedia field ; electronic mail and information distribution services by electronic means ; transmission and distribution of multimedia programs (text and / or still or moving images and / or musical sounds computer processing, for an interactive use or not) ; distribution of audiovisual and multimedia programs for an interactive use or not ; information transmission services through radiophonic, telephonic, telegraphic and telematic means and any computer telecommunication means, through interactive videography and particularly on terminals, computer peripherals or electronic and / or digital equipment and specifically videophone and videoconference ; transmission services of the information contained in databanks ; delivery, transmission of cables and messages; telex, telegram services ; information transmission services through a teleprinter ; information transmission services through a telematic network ; information transmission services through any means of communication and telecommunication intended to public information ; telematic transmission services with a view to collecting information contained in databanks ; transmission of information in the audiovisual, video and multimedia field ; transmission of information contained in databanks ; transmission of computer-aided images and messages ; renting services of computer, computer telecommunication and telematic devices and equipment for the transmission of messages ; information transmission services carried out within the framework of privileged offers to customers benefitting from a specific service program ; message consultation services through data transmission on specific and / or mobile networks and terminals ; access time rentals to a database server center ; telecommunication networks and multimedia networks supervision services ; emission and reception of data, signals and information processed through computers or by telecommunication devices and equipment ; data transmission services ; data downloading ; access provision to databases ; application services provider services, that is to say downloading of computer applications, downloading of applications for mobile phones and electronic tablets, downloading of software ; access provision to data or documents stored electronically in central files for remote consultation by any computer telecommunication means ; access time rental to targeted address files (computer databases) on point of sales ; radiophonic and television broadcasted programs and more generally, diffusion of audiovisual and multimedia programs ; data transmission services, particularly batch transmission, dispatch, digital transmission documents ; telephone call transfer services ; sound and audiovisual programs online downloading access services

Entertainment : cultural activities ; public entertainment services ; teaching ; training ; text, illustrations, books, journals, newspapers, periodicals, magazines, any kind of publishing of any kind and under any form, including electronic and digital publishings ; production of cinematographic films ; video tape editing ; seminars, training sessions and classes ; lectures, forums, congresses and symposiums organization ; organization of exhibitions with cultural or educational aims ; book publishing ; contest, competitions, games and information and professional or amateur events campaigns ; editing and publishing services for any sound and/or visual recording media, transmission or reproduction of sound and/or images, multimedia media (interactive discs, digital and audio CD-ROM, digital and audio compact discs with a ROM) ; publishing of multimedia programs for an interactive use or other ; loan of books and other publications ; franchising services, specifically basic training for the staff ; booking of event seats ; game services proposed online from a computer network ; micro-editing ; film rental and more generally, renting of any sound or visual media and multimedia supports (interactive discs, audio-digital compact discs with a ROM) ; news diffusion services through global telematic networks or the Internet ; staff training in the field of recruitment, of human resources and of the management of commercial affairs ; staff training to the new digital technologies

Scientific and technological services together with research and related design services ; analysis and industrial research services, that is to say research and development of new products ; designing, development and update of computers, software, new computer products ; services of computer programming ; professional consulting not related to the company specifically as far as computers are concerned ; professional consulting in the field of computers in order to improve customer service through the management of internet tools ; technical support in the field of computers ; expertise in the field of telecommunications and computers ; counselling and technical counselling in the field of computers allowing a better service to customers ; services of computer research and troubleshooting ; support services in the case of computer breakdown ; information in the field of computers : creation (design) and update of computer programs and software allowing to improve customer relationships; consulting and technical counselling in the field of computers ; computer technical support through the telephone, networks and any transmission media ; website hosting ; designing and hosting of computer sites (websites) on the Internet network ; computer rentals ; technical research ; software maintenance services ; technical support (advice) and consulting in the field of computers and telecommunications ; services of graphic art designers specifically creation (designing) of virtual and interactive images ; programming for electronic devices, devices and electronic equipment, computers, remote data, tele-computer and telematic systems, multimedia equipment ; multimedia equipment programming ; development of computer systems in the field of market surveys, direct tele-marketing and geo-marketing targeting surveys ; geo-coding addresses and electronic commerce ; consulting in the field of quality control and customer satisfaction ; designing and development of computer tools and software ; creation (designing) and use of database ; creation (designing) of sites on global computer networks ; software renting operating systems rentals for multimedia products ; analysis services of computer systems ; analysis services of social networks in order to assess and improve customer satisfaction ; software hosting of computer applications in the field of knowledge management for the creation of searchable databases of information and data analysis and assessment of products and services related to their possible later use ; computer equipment and software design intended for commercial analysis and literature; assessment of the results of quality control tests completed on products and services ; quality appraisal ; creation (design), installation, maintenance and update of applications for mobile phones and electronic tablets ; application services providers' services, that is to say, temporary availability of computer applications ; services of technical advice in the field of telecommunication (including such services provided through a telephone support service) ; data synchronization on telecommunication, communication and computer networks; development of digital techniques within companies ; development of complex computer programs likely to simulate some aspects of human intelligence (reasoning, learning.), artificial intelligence analysis ; automatization of robotic processes ; digital integration based on robotic process automation (RPA)

Legal services : legal research ; legal administration ; counselling, support services in the legal and taxation fields ; legal consulting ; designing services of legal documents ; legal services related with the negotiation of contracts for third parties ; computer aided assistance in the field of disputes ; legal assistance for contract drafting ; granting of software licenses ; study of standards and practices in order to check their compliance with laws and regulations ; availability of recognition and supervision services ; availability of information related to the development of laws on data governance, safety and private life from a website ; safety services for the physical protection of physical property and of persons, availability of information, counselling and counsel services in the field of safety services for the protection of property and of persons; personal and social services provided par third parties intended to comply with the needs of persons ; supervision of phone calls from subscribers and triggering of rescue services ; relationship and social networking services ; online social networking services ; availability of the information in the field of personal development ; legal assistance within the framework of recruitment and staffing ; mediation services