TECH MATTERS

Rental of computer software for contact center management, data collection and analysis, geospatial mapping, soil analysis, and storytelling functionality for social sector organizations and governmental organizations to improve usability and security with standards-based social collaboration services, external identity management, social sign on services, user and access management services, cloud directory services, multi-factor authentication services, reporting and dashboard services; Providing temporary use of non-downloadable software for contact center management, data collection and analysis, geospatial mapping, soil analysis, and storytelling functionality for social sector organizations and governmental organizations to improve usability and security with standards-based social collaboration services, external identity management, social sign on services, user and access management services, cloud directory services, multi-factor authentication services, reporting and dashboard services; Software as a service (SAAS) services, featuring software for contact center management, data collection and analysis, geospatial mapping, soil analysis, and storytelling functionality for social sector organizations and governmental organizations to provide and improve usability and security with standards-based single sign on, social collaboration services, external identity management, social sign on services, user and access management services, cloud directory services, multi-factor authentication services, reporting and dashboard services; Software as a service (SAAS) services featuring software for contact center operations, database management, and reporting dashboards for crisis response helplines and hotlines; Software as a service (SAAS) services, namely, hosting software for use by others for contact center operations, database management, and reporting dashboards for crisis response hotlines and helplines; software as a service (SAAS) services featuring software for data collection and analysis, geospatial mapping, soil analysis, and storytelling functionality for community members and community leadership, including multi-stakeholder coalitions comprising leaders from nonprofits, government agencies and business, to enhance their ability to achieve their goals; Software as a service (SAAS) services, namely, hosting software for data collection and analysis, geospatial mapping, soil analysis, and storytelling functionality for use by community members and community leadership, including multi-stakeholder coalitions comprising leaders from nonprofits, government agencies and business, to enhance their ability to achieve their goals