TCIM SERVICES

inbound telemarketing services, namely, customer service, direct mail response, and help line support; outbound telemarketing services, namely, telephone-based sales to consumers and businesses; direct mail services, namely, personal follow up by mail to inbound and outbound telemarketing customers; fulfillment services, namely, market campaign follow up by inquiry response, product and literature distribution, inventory control and analysis; market research services, namely, coding and tabulation for quality conformance monitoring and customer satisfaction measurement; data base management services, namely, database marketing, data entry, list segmentations and enhancement, and conversion databases to other types of databases