TC#1F TURNING CUSTOMERS INTO FANS

Computer hardware and software for use in integrating databases, email, search engines, content management, knowledge management, and applications on a global computer network; computer hardware and software for use in enterprise application integration, namely, to enable secure delivery of information, data, software, and network services between disparate software applications and systems over computer networks; computer software for use in conducting and processing online business transactions; computer software for use in automating online business networks; computer hardware and software for use in computer networking, namely, hardware and software for automating and coordinating business processes, assets and tasks; computer hardware and software for network monitoring and management, namely, for monitoring and management of distributed applications and information sources and for resolution of predefined conditions and events; database management software for general use; communications software for connecting computer network users and global computer networks; computer software for use in deploying and accessing interactive business services, namely, software for delivering and modifying business applications and services; computer software for use in development, customization, administration, and maintenance of web sites and portals

Telecommunications services, namely, providing data transfer services by online and telecommunication means to facilitate real-time interaction between and among users of computers, mobile and handheld computers, and wired and wireless communication devices, enabling individuals to send and receive text, weblinks, images, audio and video content in the fields of business and general interest and providing on-line chat rooms and electronic bulletin boards for transmission of messages among users in the fields of business and general interest, all the foregoing for public and corporate use

Computer consulting services; installation, maintenance and updating of computer software; technical support services, namely, monitoring network systems, providing back-up computer programs and facilities, and troubleshooting of computer hardware and software problems; hosting the online computer databases of others on a computer server for a global computer network; computer services, namely, providing an on-line community for registered users to participate in discussions, get feedback from their peers and co-workers, form virtual communities, and engage in social and business networking, all for public and corporate use; application service provider (ASP) featuring computer software for use in integrating databases, email, search engines, content management, knowledge management, and applications on a global computer network; application service provider (ASP) featuring computer software for use in enterprise application integration, namely, to enable secure delivery of information, data, software, and network services between disparate software applications and systems over computer networks; application service provider (ASP) featuring computer software for use in conducting and processing online business transactions; application service provider (ASP) featuring computer software for use in automating online business networks; application service provider (ASP) featuring computer software for use in computer networking, namely, software for automating and coordinating business processes, assets and tasks; application service provider (ASP) featuring computer software for network monitoring and management, namely, for monitoring and management of distributed applications and information sources and for resolution of predefined conditions and events; application service provider (ASP) featuring database management software for general use; application service provider (ASP) featuring communications software for connecting computer network users and global computer networks; application service provider (ASP) featuring computer software for use in deploying and accessing interactive business services, namely, software for delivering and modifying business applications and services; application service provider (ASP) featuring computer software for use in development, customization, administration, and maintenance of web sites and portals