TALKMAP

Software as a service (SAAS) services featuring software for importing, analyzing, annotating, labeling, visualizing, and storing conversation data from live and recorded phone calls, texts, and chats from customers and employees and that enables users to produce graphs and flowcharts of customer behavior patterns to improve business decision making and the development of virtual assistants, chatbots, help desks, and employee customer support; advanced product research in the field of artificial intelligence; design and development of computer software; providing a software platform featuring non-downloadable software using artificial intelligence for importing, analyzing, and annotating data from customer calls and live chats; and design, maintenance, development and updating of computer software