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Software-as-a-service (SaaS) featuring non-downloadable software for the collection, storage, management, analysis, distribution and receipt of product information; providing a web site featuring temporary use of non-downloadable software for the collection, storage, management, analysis, distribution and receipt of product information; consulting services in the field of computer software, namely, design, development, implementation and maintenance of software for the collection, storage, management, analysis, distribution and receipt of product information; technical support services related to software for the collection, storage, management, analysis, distribution and receipt of product information, namely, troubleshooting of computer software problems