SYSAID

Downloadable computer software for the provision and management of information technology resources and related tasks, namely, help desk services; Downloadable computer software for web-based access to help desk applications and services through a web portal interface; Downloadable computer software for developing and maintaining databases of help desk related articles and information; Downloadable computer software for inventory management of business assets, in the nature of mobile devices and computer hardware

Providing non-downloadable web-based computer software for the provision and management of information technology resources and related tasks, namely, help desk services; Providing non-downloadable web-based computer software for web-based access to help desk applications and services through a web portal interface; Providing non-downloadable web-based computer software for developing and maintaining databases of help desk related articles and information; Providing non-downloadable web-based computer software for inventory management of business assets, in the nature of mobile devices and computer hardware; Software as a service (SAAS) services featuring software using artificial intelligence for customer service management