SYSAID

Downloadable computer software for the provision and management of information technology resources and related tasks, namely, help desk services; downloadable computer software for web-based access to help desk applications and services through a web portal interface; downloadable computer software for developing and maintaining databases of help desk related articles and information; downloadable computer software for inventory management of business assets, in the nature of mobile devices and computer hardware

Providing non-downloadable web-based computer software for the provision and management of information technology resources and related tasks, namely, help desk services; providing non-downloadable web-based computer software for web-based access to help desk applications and services through a web portal interface; providing non-downloadable web-based computer software for developing and maintaining databases of help desk related articles and information; providing non-downloadable web-based computer software for inventory management of business assets, in the nature of mobile devices and computer hardware