SYNCHRONY SMALL BUSINESS SOLUTIONS

Downloadable written articles and downloadable electronic publications in the nature of white papers, presentation materials, and case studies in the fields of customer service, information technology, and talent management; downloadable videos and webinars in the fields of customer service, information technology, and talent management

Business organization and management consulting in the fields of customer service, information technology, and talent management; providing a website featuring business information in the field of social media, namely, information about how companies can track, analyze, and respond to social media conversations about their brands, competitors, products or services; providing a website featuring business information in the fields of business planning and business continuity in relation to IT systems in response to disaster recovery needs, and employee performance data for purposes of mesauring and improving employee performance and morale

Providing a website featuring non-downloadable articles in the fields of customer service, information technology, and talent management; providing online information in the fields of training of call center employees, and technical consulting in the field of cybersecurity risk management training