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Customer relationship management services; business performance management services, namely, providing business information in the nature of work force job performance information, for business administration purposes, providing business quality control information, namely, information about work force job performance quality and standards, for business administration purposes and knowledge gathering in the field of business knowledge management information, business data analysis, providing business assessment information in the nature of business appraisals and evaluations in business matters, and business management services; inventory control services; inventory management services in the field of clients' products; telephone order taking services for others, electronic processing of orders for others, and order fulfillment services for others; arranging for and coordinating storage, pickup, delivery, and transportation of documents, packages, parcels, and freight via air, ship, rail, truck, or other ground carriers; return management services, namely, management of returned merchandise; administration, billing, and reconciliation of accounts for others; providing consumer product information for clients to customers with respect to such clients' products and services via telephone, e-mail, Internet, or any other form of communications media; customer service in the field of responding to clients' customers' inquiries and issues regarding general consumer merchandise and general consumer services provided to the public; telemarketing services; customer acquisition services, namely, providing sales promotion services in the field of inbound up-selling and cross-selling of clients' products and services; technical and support employment staffing services; consulting and advisory services in the fields of business, business information, business management, and business organization; emergency roadside customer services, namely, responding to customer inquiries in the field of vehicle roadside repair for others

Warranty claims administration and processing services, namely, processing warranty claims for clients' products in the field of general consumer merchandise; electronic payment processing services, namely, processing credit card, debit card, and charge card payments from clients' customers, involving initial receipt and routing of the inbound payments

Emergency roadside customer services, namely, responding to contacts from customers who need roadside assistance, provided via dispatched repair vehicles and technicians

Technical support services, namely, providing technical support services with respect to communications services and equipment, namely, technical consulting services in the field of audio, text, and visual data transmission and communication services performed through the usage of communications equipment; consulting in the field of telecommunication services, namely, transmission of voice, data, and documents via telecommunications networks

Education and training services, namely, providing courses, instruction, and course and instruction materials distributed therewith in the field of business management, career awareness, lifelong career and personal development, industry skills standards, information technology skills, and linguistic skills

Technical support services, namely, troubleshooting in the nature of diagnosing problems with consumer electronics, web applications, and software, namely, computer hardware, computer software, Internet access technology in the nature of computer hardware, and computer hardware and software related to Internet portal usage issues; advising in the nature of consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; consulting in the field of telecommunications technology, namely, the design, selection, implementation, and use of computer hardware and software systems used for communications; consulting and advisory services in the field of business technology, namely, consulting services in the field of design, selection, implementation, and use of computer hardware and software systems for others

Providing health care and medical information