SYKES

Telemarketing, fulfillment services for others, namely, order processing and coupon redemption

Computer hardware maintenance services

Development of instructional materials for others in the field of courseware development and computer-based training design

Technical support services for the computer industry, namely, technical support services to users of computer software and hardware; computer services, namely, computer programming, software design and development, software application development, data processing consulting, systems operation, and software maintenance for others; computer functional testing consulting services for computer software producers and users; customer support service, namely, providing information regarding computers through a customer services telephone call center; [database conversion services;] custom writing and text editing and language translating services for product information for others, namely, user and reference documentation, maintenance documentation and development of product information to be published by means of a global computer network