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COMPUTER SOFTWARE FOR INVENTORY AND WAREHOUSE MANAGEMENT, WAREHOUSE LOGISTICS, ACCOUNTING, COLLECTING ACCOUNTS RECEIVABLE, TRACKING EXPENSES AND INVENTORY, GENERATING FINANCIAL STATEMENTS AND REPORTS, AND CALCULATING AND REPORTING INCOME, SALES AND USE TAXES, BUSINESS ANALYSIS, SALES ORDER ENTRY AND PROCESSING, ORDER FULFILLMENT AND DISTRIBUTION, AND ELECTRONIC COMMERCE; AUDIO AND VIDEO TAPES TO TRAIN COMPUTER SOFTWARE USERS