Downloadable and recorded computer software for monitoring, optimization and rating of any service and support professional, service and support delivery, enterprise ticketing lifecycle and business services processes, namely, for use in monitoring service and support delivery and providing recommendations for improved service level in the fields of service and support delivery, software development, IT incident management, IT change management, project delivery, IT and non-IT customer support, purchasing operations, finance operations, legal operation, and human resource operation ; downloadable and recorded computer software for performance rating of employees and professional service providers; Downloadable and recorded computer software for improving performance of service and support employees, professional services and any service and support business, for use in monitoring service and support delivery and providing recommendations for improved service level in the fields of service and support delivery, software development, IT incident management, change management, project delivery, IT and non-IT customer support, purchasing operations, finance operations, legal operation, and human resource operation; Downloadable and recorded computer software for intelligent assignment of service and support tickets, projects and tasks; professional business service and support employees and providers
Electrical and Scientific ApparatusSoftware as a service featuring software for monitoring, optimization and rating of any service and support professional, service and support delivery, enterprise ticketing lifecycle and business services processes, namely, for use in monitoring service and support delivery and providing recommendations for improved service level in the fields of service and support delivery, software development, IT incident management, IT change management, project delivery, IT and non - IT customer support, purchasing operations, finance operations, legal operation, and human resource operation ; downloadable and recorded computer software for performance rating of employees and professional service providers; Software as a service featuring software for improving performance of service and support employees, professional services and any service and support business, for use in monitoring service and support delivery and providing recommendations for improved service level in the fields of service and support delivery, software development, IT incident management, change management, project delivery, IT and non-IT customer support, purchasing operations, finance operations, legal operation, and human resource operation; Software as a service featuring software for intelligent assignment of service and support tickets, projects and tasks; professional business service and support employees and providers
Computer and Scientific