Mark Identification

SUPPORTCHANGE.COM

Serial Number

76036254

Filing Date

Apr 27, 2000

Trademark by

PRIMUS KNOWLEDGE SOLUTIONS INC.

Classification Information

Consulting services; consulting services in the field of e-commerce, support services, support and web-based support services by means of a global computer network; providing an interactive website for third parties in the field of support services, support and web-based support services by means of a global computer network; providing shared databases, online email and chat communications, information, educational materials, demonstrations, examples and resources; providing sales, advertising, and marketing services for others in the field of support services, esupport and web-based support services by means of a global computer network; promoting the goods and services of others over a global computer network in the field of support services, esupport and web-based support services; market research services in the field of support services, esupport and web-based support services by means of a global computer network; computer services, namely, installation, integration, and implementation of customer, product and employee support software; computer services in the field of customer, product and employee support for use in retrieval, distribution and management of shared databases, direct access to shared databases, direct communication with call support centers, transmission of messages among computer users, management of email, chat and telephone communications; technical support services, namely, troubleshooting of software problems via telephone, email, chat and postings on global networks; computer consultation services, namely, design and development of automated online support communications systems; computer and software consultation, design, development, technical support and troubleshooting services for others in the field of eCommerce, eSales, eSupport, EMarketing, eAdvertising and eServices

Computer and Scientific