SUNSHINE

Recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for business database management in the field of customer service and customer support; recorded and downloadable computer software for data aggregation in the field of customer service and customer support; recorded and downloadable computer software for tracking user behavior as it relates to customer support; recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, and voice calling between users and customer support

Business management in the field of customer relationship management (CRM); outsource service provider in the field of customer relationship management; customer service management for others; compiling and analyzing statistics, data and other sources of information for business purposes in the field of customer relationship management (CRM)

Data mining in the field of customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer software for business database management in the field of customer relationship management (CRM); platform-as-a-service (PAAS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PAAS) featuring computer software platforms for customer relationship management; providing temporary use of non-downloadable computer software for data aggregation in the field of customer service and customer support; data aggregation in the field of customer relationship management (CRM); platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, sales, customer service, customer relationship management, security, and authentication; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices