STREAM GLOBAL SERVICES

business process outsourcing services for businesses in a wide variety of fields and industries, namely, technology, computing, computer hardware and software, telecommunications, retail, entertainment, media, travel, healthcare, government, consulting and financial services; operation of a telephone call center for others in the field of information technology; processing warranty registration documents for others; customer retention and recovery services, namely, administration of customized loyalty and rewards programs for others for promotional, sales and/or advertising purposes

technical support services, namely, troubleshooting of computer software problems; computer systems analysis; computer network design for others; monitoring of computer systems of others for technical purposes and providing backup computer programs; computer technical support services, namely, help desk services; computer system administration for others; computer project management services; remote management of computer applications for others; remote and on-site management of the information technology systems of others; providing an online computer database in the field of computer technical support information; consulting services in the field of computer product improvement and support issues