STRATEGIES FOR COMPETITIVE SELLING

Prerecorded videotapes, audio tapes, CD-ROMs and computer software dealing with management, supervisory and interpersonal skills, sales, customer service, business management, training and education

Publications, namely, textbooks, pamphlets, brochures, newsletters, journals and magazines dealing with management, supervisory and interpersonal skills, sales, customer service, business management, training and education

Consulting services in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, training and education

Educational services, namely, arranging and conducting training classes and seminars in the fields of management, supervisory and interpersonal skills, sales, customer service and business management