STELLAR SERVICE

Prerecorded [ videotapes, audio tapes and ] CD-ROMs featuring training materials and presentations in the fields of [ management, ] supervisory and interpersonal skills, sales, customer service [, business management, business training and business education; computer software for use in training and education in the fields of management, supervisory and interpersonal skills, sales, and customer service, business management, business training and business education ]

Publications, namely, textbooks, [ pamphlets, brochures, newsletters, journals and magazines ] dealing with [ management, ] supervisory and interpersonal skills, sales, customer service [, business management, business training and business education ]