SQUARETALK

(Based on Use in Commerce) Downloadable communications software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication; Downloadable communications software featuring a unified communications interface to enable customer relationship management (CRM) agents to engage with customers across voice, email, live chat, social media, video calls, and messaging platforms; Downloadable communications software featuring an Interactive Voice Response (IVR) system for directing and routing callers via menu prompts; Downloadable communications software featuring call and video routing for strategically directing incoming calls and video interactions to appropriate customer relationship management (CRM) agents; Downloadable communications software featuring real-time analytic and reporting capabilities relating to communications systems; Downloadable communications software featuring call, video, and messaging recording; Downloadable communications software in the nature of application programming interface (API) software for integration with third-party customer relationship management (CRM) systems and ticketing systems; Downloadable communications software featuring collaboration tools for customer relationship management (CRM) agents, namely, for enabling real-time data sharing, call transfers, and cross-platform communication; Downloadable communications software featuring customizable dashboards for monitoring real-time metrics and optimizing workflow in communications systems and customer relationship management (CRM) systems; Downloadable communications software in the nature of softphones; Downloadable communications software in the nature of noise cancelling software; Downloadable computer software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; Downloadable computer software for facilitating and managing virtual phone systems; Downloadable computer software for facilitating and managing virtual call-center systems; Downloadable computer software for conducting call-center operations; Downloadable computer software featuring call center management software for businesses; Downloadable computer software for customer relationship management (CRM); Downloadable computer software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; (Based on 44(e)) Downloadable computer software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication; Downloadable computer software for facilitating and managing video communication; computer hardware; computer peripherals and accessories, namely, headsets and microphones for computer systems; communications servers; telecommunications apparatus and instruments, namely, headsets, microphones, dial pads and VOIP phones

(Based on Use in Commerce) Telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communications; telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communications, for hotlines and call centers; telecommunications routing and junction services; teleconferencing services; electronic data transmission services; voice mail services; (Based on 44(e)) Telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communications; video-on-demand transmission; videoconferencing services; rental of access time to global computer networks; providing access to databases; leasing of telecommunications facilities; providing access to internet platforms; providing access to telecommunications networks; providing multiple-user access to data on the Internet in the field of contact center telecommunications software; consultancy, information and advisory services in the field of telecommunications

(Based on Use in Commerce) Software as a service (SaaS) featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; software as a service (SaaS) featuring software for facilitating and managing virtual phone systems; software as a service (SaaS) featuring software for facilitating and managing virtual call-center systems; software as a service (SaaS) featuring software for conducting call-center operations; software as a service (SaaS) featuring call center management software for businesses; software as a service (SaaS) featuring software for customer relationship management (CRM); software as a service (SaaS) featuring software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; design and development of computer hardware; design and development of computer software; installation of computer software; maintenance of computer software; monitoring of computer systems by remote access; monitoring of computer systems to detect breakdowns; monitoring of computer systems for detecting unauthorized access or data breach; updating of computer software; cloud computing featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; cloud computing featuring software for facilitating and managing virtual phone systems; cloud computing featuring software for facilitating and managing virtual call-center systems; cloud computing featuring software for conducting call-center operations; cloud computing featuring call center management software for businesses; cloud computing featuring software for customer relationship management (CRM); cloud computing featuring software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; computer programming; computer software design; computer system design; data encryption services; electronic data storage; server hosting; (Based on 44(e)) Software as a service (SaaS) featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication