SQM

BUSINESS MANAGEMENT AND CONSULTING SERVICES, NAMELY EVALUATING THE FOLLOWING FOR THE BENEFIT OF OTHERS; CUSTOMER SERVICES PREFERENCES, HOW PRODUCTS OR SERVICES MEET THE CUSTOMER NEEDS THEY ARE DESIGNED TO SATISFY, WHETHER PRODUCT OR SERVICE QUALITY IS MEETING CUSTOMER EXPECTATIONS, WHICH ASPECTS OF A PRODUCT OR SERVICE HAS THE GREATEST IMPACT ON CUSTOMERS, TROUBLE SPOTS IN THE DELIVERY OF PRODUCTS OR SERVICES, AND HOW WELL PRODUCTS OR SERVICES ARE BEING DELIVERED TO CUSTOMERS FOR OTHERS