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COMPUTER SOFTWARE FOR USE IN COLLECTING, PROCESSING, STORING, AND DISPLAYING DATA REGARDING WORKER RECRUITMENT AND ASSESSMENT, TRAINING CONTENT, WORKER EVALUATION, WORKER ACTIVITY, TASK ASSIGNMENTS, WORK PRODUCT, WORKER STATUS, QUALITY RECORDS, CAPACITY MANAGEMENT, AND OTHER RELEVANT FACTORS RELATED TO WORKERS AND TASKS, IN THE FIELD OF WORK FORCE MANAGEMENT AND WORK FLOW MANAGEMENT