@SPOKE

software as a service services featuring software to enable support teams to automate internal workflows; computer technology support services, namely, help desk services; software as a service services featuring software for a help desk messaging system that learns from previous user interactions and learns to respond to requests to the help desk automatically; provision of a website featuring technology enabling users to utilize a help desk messaging system that learns from previous user interactions and learns to respond to requests to the help desk automatically; software as a service services featuring software for employee service management, employee support desk services, and for prioritizing, assigning, tracking, reporting and auditing issues relating to business information technology