Providing temporary use of on-line non-downloadable software and applications for Use and implementation of online proprietary tools (SoGoCore, SoGoScore, SoGoCX, SoGoEX, SoGoConnect, SoGoPoll, SoGoLytics, SoGoSurvey), non-downloadable software for creation, customization, modification, updating, collection, maintenance, analysis, and reporting of online single or multi-page surveys, questionnaires and other data collection formats; educational services, namely, providing, non-downloadable webinars in the field of use and implementation of online proprietary, non-downloadable software for publishing, exporting, emailing, printing and transferring surveys and survey results, reports and analysis. Design and development of online computer software for others for use in administering surveys over a computer network; design and development of online computer software for others for use in collecting survey data; design and development of online computer software for others for use in enterprise feedback management and community response management for others; providing use of online proprietary, non-downloadable software for customer creation, customization, modification, updating, collection, maintenance, analysis and reporting of online single or multi-page surveys, questionnaires and other data collection formats, and for publishing, exporting, emailing, printing and transferring surveys and survey results, reports and analysis, technical support services in the nature of troubleshooting of computer software problems and website application usage problems to users in connection with the creation, modification, updating, collection, maintenance, analysis, reporting and transfer of online single and multi-page surveys, questionnaires and other data collection formats utilizing a website and proprietary non-downloadable online software; technical support serves, namely, administration and troubleshooting of web based applications and online software. Design and development of online computer software for others for use as management's tool to measure Net Promoter Score (NPS, SoGoCX) Metrics, Customer Satisfaction Score (CSAT) Metrics, Customer Effort Score (CES) Metrics, Employee Engagement and Feedback (EEF, SoGoEX). FIRST USE: 20040630. FIRST USE IN COMMERCE: 20220601
Computer and Scientific