SOFTOUCH CRM

Printed materials, in the fields of health and well being, namely pamphlets, magazines, brochures regarding customer service products that provide information to a particular clients' members about benefit availability under a particular benefit plan and provides information about resources and providers through which a member can access available benefits

Providing information by telephonic means, on-line, in-person, and by providing printed benefit plan information to members to health and well-being benefit plans, regarding benefits, provider networks, eligibility for benefits, and claims