SOFT-EX

computer software for use primarily by businesses for collecting data, namely, accessing, recording, monitoring, processing and analyzing usage of the business's communications systems by employees and customers; hardware devices, namely, data buffers for use primarily by businesses for accessing, recording, monitoring, processing and analyzing usage of the business's communications systems by employees and customers

education services, namely, conducting seminars and training to businesses on the subject of accessing, recording, monitoring, processing and analyzing usage of the business's communications systems by employees and customers

providing computer consulting services to businesses on the subject of accessing, recording, monitoring, processing and analyzing usage of the business's communications systems by employees and customers; providing computerized data recording, collection, and analysis services for use by businesses on the subject of usage of the business's communications systems by employees and customers