SOCOCARE

BUSINESS CONSULTING AND INFORMATION SERVICES, NAMELY, SERVICES FOR ENHANCING AND IMPROVING THE EFFICIENCY OF A COMPANY'S CUSTOMER SERVICE INTERACTIONS OVER SOCIAL MEDIA BASED ON CUSTOMIZED ROLE-BASED ANALYTICS AND REPORTING

PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR USE IN MANAGING, ANALYZING, AND REPORTING ON INTERACTIONS BETWEEN CUSTOMER SERVICE AND/OR SALES ORGANIZATIONS AND USERS VIA SOCIAL MEDIA FEEDS INCLUDING BLOGS, ARTICLES, AND SOCIAL NETWORK POSTS; HOSTING COMPUTER SOFTWARE ACCESSED BY CUSTOMER AND/OR SALES AGENTS TO PRIORITIZE AND FILTER SOCIAL MEDIA INTERACTIONS