SMART CRM

COMPUTER SOFTWARE, AND MANUALS SOLD AS A UNIT, FOR COLLECTING AND ANALYZING SALES DATA AND CUSTOMER DEMOGRAPHICS, CHARACTERISTICS AND PREFERENCES FOR COMPUTER-GENERATED MARKETING, DATA REPORTING/ANALYTICS, SALES FORCE AUTOMATION, CONTACT CENTER AND CUSTOMER SUPPORT CENTER MANAGEMENT, DECISION SUPPORT, DATA MINING, AND RELATED CUSTOMER RELATIONSHIP MANAGEMENT APPLICATIONS, AND CONSULTING SERVICES, ALL PERTAINING TO VEHICLE DEALERSHIPS