SITEL AT HOME

Customer services, namely, responding to customer inquiries in the field of product and service sales, billing, and product/service information and repair or replacement via home based agents by telephone, internet, in the nature of chat, e-mail and SMS in the retail, financial, insurance and service provider industries; Business process outsourcing services in the nature of business assistance in the field of back office services via home based agents; Operation of call centers for others in the retail, financial, insurance and service provider industries via home based agents

Technical, product and end user support, namely, troubleshooting in the nature of repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods in the nature of appliances, via home based agents; Technical support services, namely, troubleshooting in the nature of the repair of computer hardware, via home based agents; Consulting in the field of the repair of computer hardware, via home based agents

Technical support, namely, troubleshooting in the nature of diagnosing computer hardware and software program problems, via home based agents