Computer software for exchanging communications and information and conducting government-related transactions for use in management and coordination of community access technology and information systems for use by municipal government entities and other public entities; computer software for exchanging communications and information and conducting government-related transactions designed to facilitate access by private citizens, businesses, emergency and non-emergency municipal employees and the agencies they serve, to governmental agencies, data sources, and services 24 hours a day through telephony or through electronic mail; computer software for the purpose of end to end tracking of workflow from initiation of users' requests to task completion
Electrical and Scientific Apparatus