SILVERBEAR

Computer software, firmware and programs for use in marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, website development, middleware, web services, sales force automation and development in all fields of commercial, not-for-profit organizations and government activity; downloadable electronic databases in the field of marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, help desks, website development, middleware, web services, sales force automation and development in all fields of commercial, not-for-profit organizations and government activity; downloadable electronic publications, namely, marketing and communication materials in the form of pamphlets, magazines, brochures, flyers, white-papers, mail and email, delivered to computers, personal digital assistants, mobile telephones and fixed telephones, and relating to all fields of commercial and government activity

Business consultancy services; business advisory services; business information services; marketing consultation services; promotional services; advertising services; business strategy services; business planning services; business project management; business management consultancy; benchmarking in the field of marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, middleware, Web services, and sales force automation and development; business survey services; market research; business organization consultancy; organizational effectiveness services; business efficiency services; business systems analysis; business analysis services; business appraisal; services to assist business development in the field of customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, website development, Middleware, Web services and sales force automation; database management; human resources management; business consultancy services relating to information technology; public relations; systemization of data and computer file management; organizing and conducting business exhibitions; e-marketing services, namely, electronic marketing consultation, development of marketing and e-marketing strategy, customer segmentation strategy, ethnical strategies, customer data strategies, data analysis and reporting; information, advisory and consultancy services relating to all the aforesaid services; licensing of computer software

Education services, namely, conducting classes, workshops, training courses, seminars, educational symposiums, educational conferences and educational exhibitions in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Training services, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Leadership training, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, sales force automation and development; Team development training, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, sales force automation and development; organizing and conducting classes, workshops, training courses, educational seminars, educational symposiums, educational conferences and educational exhibitions in the fields of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Publishing services including electronic publication; information, advisory and consultancy services relating to all the aforesaid services; Organizing and conducting educational conferences; Providing temporary use of online non-downloadable electronic publications, namely, marketing and communication materials in the form of pamphlets, magazines, brochures, flyers, white-papers, mail and email, readable on computers, personal digital assistants, mobile telephones and fixed telephones, and relating to all fields of commercial and government activity

IT consultancy services; design services for others in the field of computer systems, marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, website development, middleware, Web services, and sales force automation and development; Computer services, namely, acting as an application service provider in the field of knowledge management to host computer application software for searching and retrieving information from databases and computer networks specifically in relation to computer services, namely, in relation to marketing, customer relationship management, customer satisfaction, systems integration; Computer software consultancy; computer programming for others; computer systems design and development; computer systems analysis; research, design, creation and development of computer software; leasing, rental and hire of computer software; maintenance, updating and upgrading of computer software; computer software support services; design of data processing systems and data processing networks for others; conducting feasibility studies; conversion of data or documents from physical to electronic media; design and development of computer systems for e-marketing and e-surveying for others; information, advisory and consultancy services relating to all the aforesaid services